OUR PASLODE WARRANTY – KEEPING YOU WORKING
NEVER STOP BUILDING
Paslode tools are internationally renowned for quality and longevity, and we are dedicated to supporting our users as they work with their tools for many years.
Here at Paslode we know that a faulty tool can quickly equate to many days of downtime on site which in turn means lost revenue. It is of the highest importance to us that our Paslode users can be productive and working to full capacity for as long as possible.
Our Paslode tool warranty takes the worry out of using your tool so you can continue with your work without the fear of being without your tool for a long amount of time.
Register your tool on here to access our generous two-year warranty, providing peace of mind and a system you can rely on no matter the job. TERMS AND CONDITIONS APPLY.
SERVICE YOU CAN TRUST
Signing up to our two-year warranty entitles you to access our premium tool repair. If you experience a problem with your tool, return it to your place of purchase and they can arrange to get it sent quickly to our in-house Service Centre
Once there, your tool will be passed to one of our expertly trained technicians, who will give it a thorough examination to identify any faults or problems and make any repairs, before being returned to your distributor.
Alternatively, you can take your tool to any of our trusted and approved third party Service Agents.
Our external Approved Services Centres are fully trained to service Paslode tools and are inspected and trained regularly to ensure the highest quality standards are maintained at all times.
All tools serviced by us can guarantee only the best quality original parts and workmanship and will be returned to you within X days.
THE WARRANTY PERIOD EXPLAINED AND WHAT IS COVERED.
Once registered, the Paslode Tool Warranty is valid for two years from the date of purchase.
SERVICE REQUIRED WITHIN WARRANTY
If your tool has fired around 50,000 shots or more, there is a chance that the tool may need a service. This is a general maintenance service and would not be included in the warranty of the tool, regardless of whether or not it is within its warranty period. You can take your tool back to any of our authorised distributors to aid you with this. For this there will be an associated cost which is dependent on the tool.
TERMS AND CONDITIONS
The warranty covers all components providing that Paslode’s Operating Instructions have been followed, that no modifications have been made or non-original components or spare parts have been used, and that the tool has not been accidentally damaged or neglected.
WHAT COULD INVALIDATE YOUR WARRANTY?
- Damage caused by accidents, negligence, improper repairs or adjustments and misuse.
- Normal wear, tear and deterioration such as discolouration, scratches etc.
- Parts used for purposes they were not designed for
- Parts not properly installed by someone other than Paslode UK or an authorised Paslode UK Approved Service Centre.
- Parts without proof of purchase or replacement date
For more information on this topic, please contact Customer Services via the email form on our Contact Us page, or call 0800 833 381