Strategies for Assertive Impact

Course Description

Building self-confidence and assertiveness is probably a lot easier than you think. This programme will address the following:

1. Develop skills to manage pressurised situations
2. Conduct yourself professionally in emotive situations
3. Ensure that your opinions are taken seriously
4. Exert more control in situations that are important to your role
5. Influence and communicate more effectively with senior people

This Course Suits

Anyone who wishes to develop their personal effectiveness to improve and develop more effective and respectful working relationships

What Participants Will Gain From This Course

1. An understanding of the link between assertiveness, confidence and self-esteem
2. The ability to identify the best approach to use when voicing ideas and opinions to colleagues
3. The ability to handle difficult situations and people confidently and assertively
4. The skill to deal with criticism, confrontation, anger, and negativity effectively and positively
5. The knowledge to develop techniques for better working relationships using assertiveness

Course Dates

Duration

1. 1 day

Crawley

1. Tues 27th November 07

Glasgow

1. Wed 19th March 08

Ireland

1. Tues 9th October 07

Enquiries

Email: hradmin@itwcp.co.uk
Telephone: 01293 441987